Riviera Hotel

Room Reservation Terms & Conditions

  • Room rates are inclusive of breakfast. 
  • Rates are inclusive of 7.5% VAT, 10% service charge and 5% consumption tax. 
  • We accept cash, card, and transfer payments. 
  • Mandatory submission of a valid photo ID proof at the time of check-in. 
  • Check-in time is 2pm and check-out time is 12pm. 
  • Additional fees are applicable at time of service, check-in, or check-out such as but not limited to mandatory room deposit and late check-out fee. 
  • Maximum occupancy in a room cannot exceed the mentioned limit. The room rate will depend on the no. of people checking in to the room. 
  • Rates are subject to change without prior notice.
Riviera Hotel

Cancellation Policy

  • Cancellations made 48 hours or more before the reservation date will receive a 100% refund. Cancellations made within 48-24 hours of check-in will incur a 50% fee. 
  • Cancellations made within 24 hours will receive no refunds.
Riviera Hotel

Disclaimer

  • The hotel is not responsible or liable for any personal belongings of guests left unattended by the guest. 
  • We provide a safe in all rooms and we highly recommend that all guests keep their valuable items inside of the safe if they are leaving the room or keep their bags locked. 
  • Any claims made by guests of missing items will not be the responsibility or liability of the hotel or its management. 
Riviera Hotel

Fees

The following fees and deposits are charged by the Hotel at time of service, check-in, or check-out:
mandatory room deposit

  • late check-out fee
  • room key misplacement
  • missing room amenities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Some charges can vary, for example, based on length of stay or room type.

Riviera Hotel

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